Get Your Consultation Fee Refunded

Have you completed your consultation and purchased your prescribed treatment or service? Upload your bill or payment receipt below to request a refund of your initial consultation fee.

How it works

1

Complete your consultation

Finish your initial consultation with a specialist.

2

Purchase your treatment

Buy your approved treatment or service from a partner.

3

Upload your bill

Upload a clear photo or PDF of your bill or receipt.

4

We verify your purchase

Our team reviews and verifies your uploaded document.

5

Get your refund

Your consultation fee is refunded to your original payment method.

Upload Your Bill

Please upload a clear photo, screenshot, or PDF of your bill/receipt.

Drag & drop your bill here

or click to browse files

Supported formats: PDF, JPG, JPEG, PNG · Maximum file size: 10 MB

Booking Details

Refund Information

Refund Amount
AED
Refund MethodOriginal payment method

Refund eligibility is subject to verification of the uploaded bill and compliance with the applicable consultation refund policy. Please ensure the uploaded document is clear and shows the date, patient/customer details, and payment amount.